Frequently Asked Questions
Find answers to common questions about our products, PCB services, and smart home solutions.
Orders and Delivery
How long does shipping usually take?
Standard shipping takes 3-5 business days. Expedited shipping is available at checkout for 1-2 day delivery.
Do you ship internationally?
Yes, we ship electronic components worldwide. However, some heavy smart home packages might have regional restrictions.
Payments
What payment methods are accepted?
We accept all major credit cards, PayPal, and wire transfers for large B2B orders.
PCB Services
What is the turnaround time for custom PCBs?
Standard turnaround is 7-10 days depending on complexity and layer count. We also offer 48-hour rush prototyping.
Smart Home Services
Do I need a consultation before buying a smart home package?
For custom setups, we highly recommend a consultation. For basic starter kits, you can purchase directly from our store.
Warranty and Returns
What is your return policy for components?
Unused, unopened components can be returned within 30 days. Custom PCBs are non-refundable unless there is a manufacturing defect.